The Stranded Service Provider
OpenCloud ran a great panel discussion event last week entitled “The Stranded Service Provider,” accompanied by a white paper that’s available on their website. On the panel were myself and: Tereza...
View ArticleIMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of...
I recently completed a report for Mind Commerce entitled: “IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?” This report provides a valuable independent IMS...
View ArticleIMS World Fourm and IMS Status Report
In April I’ll be running a pre-conference workshop at the IMS World Forum on “Market Status and Case Studies,” its aimed at both non-technical and technical managers responsible for, or whose platform...
View ArticleOne to Watch: HTK and Customer Service
I was in the UK last week and caught up with the CEO of HTK, Marlon Bowser. HTK Horizon™ is a hosted service (“Software-as-a-Service”) that helps organizations or any size to “sell more and serve...
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CXTech Week 40 2020 News and Analysis
The purpose of this CXTech Week 40 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
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CXTech Week 31 2021 News and Analysis
The purpose of this CXTech Week 31 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
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CXTech Week 4 2023 News and Analysis
The purpose of this CXTech Week 4 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
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